Tell me about a time when you exceeded the customer's expectations and what did you do
Difficulty 9
Helpful 6
Save 1
View 1443
Related Questions
- You have $20,000 to plan a offsite event. What location would you choose and how would you plan it
- Design a t-shirt for 100 Google employees. What steps you'd take
- What would you do if you found out someone in your team is vilating policy?
- How would you react to a frustrated or angered client
- What is the difference between an exceptional customer service and a regular customer service
- What would you do if an angry client, the firms biggest, called on a saturday and no one was around but you to answer his request, knowing you're not entitled to provide him with what he wants
- Describe a customer interaction that you wish you could do over again
- What would you do if a customer became upset and starting using profanities
- Give us an example of how you handled a difficult customer and turned them into a happy customer
- Tell me a time when you have to ask the customer for a lot of questions and how did you remember all the answers